TERMS OF USE

 

By using this website, www.wishcraftboutique.com (the "Site"), you agree to the terms of use and privacy policy contained herein. This website is owned and operated by Awesome Trendz Fashion and Technology Pvt. Ltd. Accessing the Site will constitute your acceptance of these terms of use. Please do not enter the Site if you do not agree to abide by these terms.

We reserve the right to change the nature of this relationship at any time and to revise these Terms of Use from time to time as we see fit. As such, you should check these Terms of Use periodically. Your accessing, viewing, browsing and/or using the Site after we post changes to these Terms of Use constitutes your acceptance and agreement to those changes, whether or not you actually reviewed them. If you violate any of the terms of these Terms of Use you will have your access cancelled and you may be permanently banned from accessing, viewing, browsing and using the site. Changes will not apply to any orders we have already accepted unless required by law.

All information displayed, transmitted or carried on wishcraftboutique.com is protected by copyright and other intellectual property laws.

This site is designed, updated and maintained independently by wishcraftboutique.com, a unit of Awesome Trendz Fashion and Technology Pvt. Ltd. The content is owned by wishcraftboutique.com You may not modify, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, repost, perform, display or in any way commercially exploit any of the content.

wishcraftboutique.com disclaims all warranties or conditions, whether expressed or implied, (including without limitation implied, warranties or conditions of information and context). We consider ourselves and intend to be subject to the jurisdiction only of the courts of India.

wishcraftboutique.com reserves the right, in its sole discretion, to suspend or cancel the service at any time if a computer virus, bug, or other technical problem corrupts the security, or proper administration of the service.

wishcraftboutique.com Values the privacy of information pertaining to its associates. We do not use or disclose information about your individual visits to our website or any information that you may give us, such as your name, address, photographs given to enable alterations, email address or telephone number, to any outside sources.

wishcraftboutique.com reserves the right to refuse service to anyone at any time.

wishcraftboutique.com will not use information about you without your permission and will provide the means for you to manage and control the information that you have provided. We will enable you to communicate your privacy concerns to us and that we will respond to them appropriately.

wishcraftboutique.com, which is a subsidiary of Awesome Trendz Fashion and Technology Pvt. Ltd., does not disclose any personal information to advertisers and for other marketing and promotional purposes that could be used to personally identify you, such as your password, credit card number and bank account number.

"We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time".

PRODUCT DISCLAIMERS

1. REFERRAL POLICY

  • Our referral policy cannot be used indiscreetly or without context. The invitations can only be sent to a personal email and not generic emails of other commercial establishments. In such cases, we have the right to refuse orders placed using credits acquired in such manner.

2. MEASURING AND TAILORING

  • Please note that we reserve the right to alter the measurements given if incorrectly chosen. In case we feel that the measurement is incorrect. We will contact the customer before proceeding with the order. And the order date will be considered placed only from the day we reach the said customer.

  • Depending on the fabric texture, elasticity and transparency - we might have to change the construction of the garment. Alternatively the customer will be called if the fabric choice is not appropriate for the chosen specifications.

  • Please note that if sending in your best fitting blouse sample is your preferred option for sizing. Your order will be considered placed on the day your ‘best fitting blouse sample’ is received.

  • All blouses come with lining by default, except for shear style blouses, and in special request by customers.

  • Pads are optional. For some blouses pads come by default due to their styles. Customer can request special cases where pads are not required.

  • In case the customer sends is their best fitted blouse sample for sizing. All the required measurements will be taken from that blouse and stored in our database under the customers profile. In case the style chosen by the customer is such that we cannot get one particular necessary measurement for that blouse from the given (best fitted) blouse, we will use best measurements calculated by tailoring standards. WE may contact you for specific measurement on case to case basis.

3. CANCELLATIONS

  • At wishcraftboutique.com each order is custom made to your specifications and your design. Cancellations are accepted until 24 hours of order placement. Post 24 hours of order placement we will not be able to accept cancellations.
     

4. ALTERATIONS AND RETURNS

  • Since all our products are made to order, we do not accept returns or exchanges unless in certain very specific conditions

  • Specific conditions for returns/exchange 1) wrong item delivered - if there is drastic difference in size or style or color than what you had ordered (this is a very rare case as we have triple quality check that ensures the item delivered is what has been ordered) , 2) wrong measurements - if the item delivered has drastic notable difference from what was requested. ( for eg. the bust measurement is 38 and customer asked for 34 or 36). In such cases the item may be altered or new item will be made depending on each case.

  • Alterations- each item comes with one free alteration. You will have to inform us about it within 7 days or receiving the item and send it to us within 15 days of receiving the item. Return address will be communicated to you by our team. Rs.100 will be refunded to you towards courier charges incurred for sending us back. Allow us 5-7 days to make necessary changes and send it back to you.

  • Altered or Remade products are considered as ‘Final Sale’ items and cannot be returned or exchanged.

  • Amount availed as refunded CREDITs to your account cannot be claimed as cash or as a refund back to your bank, once you have accepted the return for store credits.

  • For the most accurate alteration or a remake, we recommend sending us a picture wearing the ordered blouse. Please read our Privacy Policy to understand our Privacy measures to protect the Data provided by you.

  • After each blouse has been constructed as per the customers specifications. Our QC will check each measurement of the finished blouse against the measurements specified by the customer using any of the three methods - 1) Standard sizes 2) Send in your best fitted blouse OR 3) Add measurements.
    If the measurements provided by the customer and the measurement of the finished blouse tally. But the customer still wants an alteration - such an alteration will be provided by us one time as a goodwill gesture towards the customer.

  • Please note that alterations and returns will be approved after verifying each case.

  • The fabrics may show color variations based on different screen settings or the computer. We aim to give you descriptions of the fabrics and the closest possible visualization tools. Please note that even though we use high quality images of the fabric, the live rendering cannot be a 100% accurate in the representation of the fabric.

5. SHIPPING AND DELIVERY

  • Each order is custom made and hand crafted as per your unique specifications, it takes between 3-7 days to make your order and dispatch. See the item details for timelines for each item.

  • Delivery - takes between 3-9 working days (post dispatch) to reach you depending upon your location

6. PAYMENT

  • Please note that we do not store payment related information on wishcraftboutique.com for security reasons.

  • At wishcraftboutique.com we accept the following methods of payment, powered by payment partner PAYPAL.COM: 

    • Credit Card

    • Debit Card

7. INTERNATIONAL TERMS

  • Please note that we currently do not accept alterations from our International customers.

  • Returns are currently only accepted if our International customer bears the shipping charges for the same.

  • Please also expect additional transit delays as our shipping takes 3­-5 days Internationally.

  • Additional duties which may have to be paid to customs by the customer in certain cases cannot be predicted and Wishcraft Boutique is not responsible in such situations.

  • For further enquiries or additional requests please  WhatsApp us

8. TAXATION (GST): DETAILS & RATES:

  • Starting July 1st 2017, India has adopted a new tax regime - GST ( Goods and Services Tax).

    1. CGST: Tax collected by the central government for intra-state sales

    2. SGST: Tax collected by the state governments for intra-state sales

    3. IGST: Tax collected by the central government for inter-state and international sales

  • Within GST, there are 3 kinds of applicable taxes ( shown in the break up of every tax invoice).

  • GST on sarees and readymade garments such as blouses, lehengas etc is 5% if MRP < Rs.1000 and 12% for MRP >Rs.1000.

  • All our prices are inclusive of GST.

9. USE OF OUR SERVICES

  • Once the products have been processed, the customer is entitled to no more that 1 change per garment. If any change or alteration is made after the product is ready, it will be counted as our ‘1 free alteration  service and no alterations can be made post that. That product will be considered a ‘final sale’.

  • No pictures will be shared during or post production. All changes have to be communicated via WhatsApp prior to processing the order.

  • No harassment will be tolerated by customers on whatsapp or email. Our representatives will do their best to help each case. WhatsApp or email is the only communication channel. We do not have call/voice process for customer service.

  • Any concession give to a customer as a ‘one time exception’ has to be treated as such and is not to be abused by the customer for repeated favours.

  • Wishcraft Boutique reserves the right to refuse a sale or a return if it is not in line with our policies.

Awesome Trendz Fashion and Technology Pvt. Ltd. makes every effort to guarantee the completeness, accuracy and currency of the content.Wishcraftboutique.com, a unit of Awesome Trendz Fashion and Technology Pvt. Ltd does not accept any responsibility for any direct or indirect damage arising from possible inaccuracies or omissions on the website. Modifications and corrections excepted. The prices and conditions are subject to modification.

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